Shipping policy
Last Updated: December 11, 2025
Each KONNII timepiece is crafted with an unwavering commitment to artistry, precision, and personal expression. Our delivery windows reflect the care, hand-finishing, and attention to detail required for every creation. Once your order is placed, our team begins the meticulous process of preparing or crafting your piece.
We appreciate your patience as we create something truly meaningful. At KONNII, every watch is handcrafted in our Malaysian atelier with complimentary shipping worldwide fully insured, and with absolute discretion.
|
Collection |
Starting Price |
Estimated Completion Time |
|
SIGNATURA |
USD 3,300 |
2–3 weeks from completing your online purchase via our website |
|
DIORAMA |
USD 7,800 |
Handcrafted to order and delivered within approximately 3 months following ideation approval |
|
AUTOMATA |
USD 10,800 |
Handcrafted to order and delivered within approximately 3 months following ideation approval |
Your personal KONNII concierge will be in contact and keep you updated on the exact timeline within 24 hours of payment.
Complimentary Worldwide Shipping & Full Insurance
All timepieces are shipped via trusted premium couriers to ensure safe, secure, and fully trackable delivery. Each parcel is carefully packed to preserve the integrity of your watch throughout its journey.
Transit Time Once Dispatched
|
Courier |
Estimated Delivery Time |
|
DHL |
Approximately 2–5 business days but time may vary depending on destination and customs.
|
|
FedEx |
Approximately 2–5 business days but time may vary depending on destination and customs. |
Lost, Stolen, or Damaged in Transit
KONNII assumes 100 % of the risk
Should anything happen during transit be lost, stolen, or damaged you will receive either complimentary service and restoration or a newly crafted replacement. No exceptions.
Duties & Taxes
For clients within Malaysia, all duties and taxes are fully settled by KONNII.
International deliveries may be subject to import duties or taxes assessed by the destination country. These locally governed charges, where applicable, are the responsibility of the client.
Your Personal KONNII Concierge
Available 24/7 via
admin@konnii.com.my • WhatsApp (Contact Us on our website)
We look forward to the moment you receive your KONNII timepiece.